Privacy Policy for Marine Breeze Swim
This privacy policy describes how Marine Breeze Swim collects, uses, and protects your personal information when you visit or make a purchase from our online platform, or when you interact with our services, including in-store appointments.
Data Controller
The data controller responsible for your personal information is:
Marine Breeze Swim
15-2 Sakura Lane, 3rd Floor
Shibuya, Tokyo, 150-0002, Japan
Information We Collect
We collect various types of information in connection with your access and use of our online platform and services:
- Identity Data: Includes names, title, gender, and potentially date of birth if relevant for age verification or personalized services.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: Includes payment card details and transaction information. Please note that we use third-party payment processors; we do not directly store your full payment card details.
- Transaction Data: Includes details about products and services you have purchased from us.
- Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.
- Usage Data: Includes information about how you use our website, products, and services.
- Profile Data: Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.
- Information collected during in-store appointments: This may include information you provide to help us understand your needs and preferences for fitting services.
How We Collect Your Information
We collect information through different methods:
- Direct interactions: You provide information when you create an account, place an order, book an appointment, subscribe to our newsletter, fill out forms, or communicate with us.
- Automated technologies or interactions: As you interact with our website, we may automatically collect Technical and Usage Data using cookies, server logs, and other similar technologies.
- Third parties: We may receive personal data about you from third parties such as payment service providers, analytics providers, and search information providers.
How We Use Your Information
We use your personal information for various purposes, based on different legal bases:
- To process and deliver your orders: This includes managing payments, fees, and charges, collecting and recovering money owed to us. Legal Basis: Performance of a contract with you.
- To manage your account: Providing you with customer support and managing your preferences. Legal Basis: Performance of a contract with you, Legitimate Interests (managing our business effectively).
- To provide and manage our services: This includes managing your in-store appointment bookings and providing related services. Legal Basis: Performance of a contract with you, Legitimate Interests (managing our business effectively).
- To improve our website and services: This includes using data analytics to improve our site, products, services, marketing, customer relationships, and experiences. Legal Basis: Legitimate Interests (to define types of customers for our products and services, to keep our site updated and relevant, to develop our business, and to inform our marketing strategy).
- To send you marketing communications: Providing you with information about products or services you may be interested in, where you have consented or where we have a legitimate interest and are permitted to do so by law. Legal Basis: Consent, Legitimate Interests (to develop our products/services and grow our business). You can opt-out at any time.
- To ensure security and prevent fraud: Protecting our business and our users. Legal Basis: Legitimate Interests (to prevent and detect fraud), Legal Obligation.
- To comply with legal obligations: Meeting our legal or regulatory requirements. Legal Basis: Legal Obligation.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
Sharing Your Information
We may share your personal information with trusted third parties for the purposes set out above:
- Service providers: Companies that provide services on our behalf, such as payment processing, order fulfillment, delivery, data storage, web hosting, analytics, and marketing services.
- Professional advisors: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
- Government and regulatory authorities: Where required by law or to protect our rights.
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
International Transfers
As Marine Breeze Swim is based in Japan, processing of your data will primarily occur in Japan. Some of our external third parties may be based outside of the European Economic Area (EEA) and the United Kingdom, so their processing of your personal data will involve a transfer of data outside the EEA/UK. Whenever we transfer your personal data out of the EEA/UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- Where we use certain service providers, we may use specific contracts approved by the European Commission or the UK Information Commissioner's Office which give personal data the same protection it has in Europe/UK.
- Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield or have other appropriate safeguards in place.
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These may include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of these rights, please contact us using the details provided below.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
Children's Privacy
Our online platform is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Changes to This Policy
We may update this privacy policy from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
Contacting Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Marine Breeze Swim
15-2 Sakura Lane, 3rd Floor
Shibuya, Tokyo, 150-0002, Japan